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Sales Profitability Intelligence: Pursuing Innovation and Growth, While Improving Risk Mitigation

Businesses around the world are being forced to balance the pursuit of innovative growth opportunities with the increasing risks associated with pursuing them. While many governments are being compelled to employ dramatic austerity measures to reverse devastating cash flow problems, businesses have adopted conservative budgetary approaches to protect precious assets […]

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Incentives – when Close Enough is not Good Enough

As a sales organization, finance group or HR department, can you quantify the value of variable pay for company employees? While more and more companies are moving to one type of variable pay or another (commissions, bonuses, rewards, etc.), more often than not, our experience confirms that most managers and executives […]

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Getting Back to the Basics

By now, you are probably aware that CRM stands for customer relationship management. You probably also know that it's usually something that your entire company not only can benefit from, but should be utilizing on the whole as a strategy. An effective CRM is going to combine every bit of […]

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Customer Satisfaction

If you are a business that sees your client base as the number on priority, you realize that your customer relationships all hinge on being able to make certain calls. From forecasting sales by your representatives, to sales management, there are critical things that go into making a business run […]

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To The Cloud With a Quickness

We have discussed how use of cloud computing services is important to help your customer service professionals and sales teams to have all the information they need, quickly. Additionally, these services bolster help desks and reporting systems by allowing companies to better access many applications that are not only supported […]

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Sales Revenue and Customer Relationship Management

If you're in business you know that your customers should be your number one priority. Sales management is the cornerstone of all customer relationships and it's important that representatives are able to use the client knowledge and experience they have for better sales projections. So, what this means is that […]

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What Do You Need in a CRM?

If you've been looking for a CRM, there are a few things that you should be looking for. For instance, your hosting needs should be one of the first areas you look into. Your business may need a hosted system, or it may be able to work with a locally […]

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Cloud On The Rise

Any time you read through any given business periodical, you'll note that there is a vast discussion going on about “cloud computing”. We have discussed it here quite a bit recently as it is definitely a trending business tool that has a great deal of merit. As with any other […]

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Europe Embraces CRM Solutions

Many workers and companies around the world have taken to the telecommute lifestyle. Businesses have embraced this by and large because it cuts overhead dramatically and it offers a higher quality of life for those in their employ. In no place does this seem to have taken more root than […]

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Cloud Based Advantage

You see it all the time, talk of “The Cloud” for entertainment purposes. Likely, you already utilize this technology in your personal life for email, gaming, movies, music and more. However, the Cloud is remarkably useful for business and Cloud Computing is quickly becoming one of the best ways to […]

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Patterns and People In Businesses

When you examine the various intersection of both people and their relationships, your business can create exceptional connections. This is seen a great deal in social media, you can note that one person's passion can connect them to hundreds of others and so on. In paying attention to these statistics, […]

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Upgrading Your CRM System, Changing Your Strategy

Many businesses are already utilizing some form of contact management or customer relationship management system within their organization. Though, many have not updated their systems in several years. Usually this happens as a result of a new product line or service being offered, or new sales management trying to come […]

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Adaptable CRM Systems

Your company needs an adaptable business development platform that will be a perfect match to not only your business but the terminology that it uses. This can be had within an effective CRM system. The ability to customize these technologies is very quickly becoming a business requirement with […]

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Maximizing Return On Investment With Information

We have talked a great deal about the advantages of being able to at least in some small way utilize the mobile workforce. Glocent can be accessed remotely from any computer that carries a secure internet connection. Because it is installed on your own server, your company is in control. […]

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Using the Cloud

In any market environment, the survival of a company relies heavily upon having solid relationships with those they do business with. After all, your clients and customers are the ones who make your success possible. However, many businesses fail to keep those relationships strong, and in doing so find that […]

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Choosing the System You Need

You know by now that there is nothing more critical to the success of your company than those clients and customers you serve. You want to maintain that satisfied and loyal client base so that you can continue on to the success you know your company can build. When you […]

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CRM Software and Sales Organizations

When looking to manage relationships with customers and sales leads in order to increase their sales, many companies will turn to CRM or Customer Relationship Management strategies. Sales organizations will use customer relationship management strategies to help their sales teams go after potential customers and keep up with existing customers. […]

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How Efficient Incentive Compensation Management Helps Sales Organizations

Sales organizations succeed based on the performance of their sales teams, and companies need solutions for supporting their teams so that they can meet and exceed their sales quotas. Unfortunately, many companies neglect important back-end sales performance processes like incentive compensation management. Many managers and executives aren't completely familiar […]

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3 Steps To The Best CRM

It really doesn't matter what size your company is, or what requirements you may have for your own CRM systems, the end game is always the same: You want to learn more about those customers and clients you have, but also, leverage that in order to better increase that loyalty. […]

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CRM During a Recession

We all know that the economy continues to stagger along. With this downturn, new issues in business arise as many companies scramble to maximize their company's resources. One of the most effective ways of doing this is to utilize those customer relationship management tools that will help continue to keep […]

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