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3 Steps To The Best CRM

It really doesn't matter what size your company is, or what requirements you may have for your own CRM systems, the end game is always the same: You want to learn more about those customers and clients you have, but also, leverage that in order to better increase that loyalty. […]

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CRM During a Recession

We all know that the economy continues to stagger along. With this downturn, new issues in business arise as many companies scramble to maximize their company's resources. One of the most effective ways of doing this is to utilize those customer relationship management tools that will help continue to keep […]

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How Business Process Software Helps Companies

Both small and large businesses should use the latest technology to stay on top of the latest business trends, but many business owners are confused about how business process software can help them grow. It's common for small businesses to begin their ventures doing things the old fashioned way with […]

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About Incentive Compensation Management

Many sales organizations will reward their sales employees for their hard work by paying sales commissions based on the number of sales they make or bonuses if they meet quotas, and this is called sales incentive compensation. Companies can motivate and influence sales teams using incentive compensation, and the process […]

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Understanding CRM

CRM, or Customer Relationship Management, can seem like a difficult to navigate aspect of running your business at first glance. Because it is so widely implemented, it may seem as though there are a wealth of options out there: because there are. Finding the right technology to not […]

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The Truth About Customer Service

Most people will wince a little when it comes time to talk customer service. Though we all know that it is very important, we have all also encountered those businesses that are not so great at it. Think about that when you're considering your own business, those things you have […]

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How ICM Solutions Help Business Comply with SOX Regulations

In July of 2002, the U.S. Federal government passed the Sarbanes-Oxley Act in response to scandals with major corporations involving their reporting practices. The Act, commonly known as SOX, requires companies to submit to financial audits by federal government auditors and be able to supply auditors with detailed and […]

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Incentive Compensation Management and Sales Organizations

Although many executives and sales professionals may be familiar with concepts like Sales Performance Management (SPM) and Customer Relationship Management (CRM), they may not be as well versed in internal sales processes like Incentive Compensation Management (ICM). SPM can be invaluable for sales organizations who want to motivate teams […]

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Benefits of Automated ICM Software For Virtual Organizations

In today's technology-reliant business world, companies that work virtually can't afford to lag behind the latest software developments, especially when it comes to internal business processes like incentive compensation management. The unique positioning of virtual businesses requires innovative solutions for business process software, including cloud-hosted software and automated calculations. Virtual […]

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The True Cost of Incentive Compensation Payment Disputes

Many companies will strive to use the latest technologies in their operations, but neglect to utilize new software solutions when it comes to internal processes like sales incentive compensation management. When companies don't use automated systems to ensure that all their incentive payments are timely and accurate, they are doing […]

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