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Company Wide CRM

Customer relationship management is an important business strategy that is made just to reduce your costs and help improve your profits. This works on many levels, first, by organizing your entire infrastructure, but then on into helping to nail down customer loyalty. In its purest sense, a great CRM is […]

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Leveraging Social Media and CRM

At some point or another, we have all been put on hold. Nobody likes waiting, and really, who has the time or even the patience to wait to get the answers we need? This is actually just the thing that companies must consider when choosing a customer relationship management system. […]

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Automated Digital Marketing

Social media is booming, there is no doubt about that. Along with mobile networking as well as peer to peer review sites, users are more able than ever to not only get information on the brands, products and services they want, but to make use of that. Often, these same […]

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Advantages of Mobile CRM

Most people don't realize it but mobile is a great way to build the database for your CRM solution. Any database that includes the client base's mobile info is going to be that much more strong than those that do not. This is at the very least, an extra point […]

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Become a Sales Leads Leader

Any business knows that sales leads are the way to profit. You have to nurture those new leads, develop them so that you can ultimately capitalize on them and have things moving smoothly. If the information that you gather on sales leads isn't managed and finely organized, they may be […]

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Mobile Enabled CRM: The Solution To On Site Sales and Customer Service

Your on site staff, field sales and technicians all carry one common goal. They are there to address and resolve any customer service issues that may arise as quickly as possible. However, if your staff doesn't have immediate access to a complete array of information, making an informed decision while […]

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CRM and The Social Media Boom

Customer satisfaction is an integral part of company growth and success. Customer relationship management (CRM) systems offer businesses a way to keep current customers satisfied, as well as a way of finding new customers. Social networking can play a huge role in both these endeavors as it is one of […]

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Sales Revenue and Customer Relationship Management

If you're in business you know that your customers should be your number one priority. Sales management is the cornerstone of all customer relationships and it's important that representatives are able to use the client knowledge and experience they have for better sales projections. So, what this means is that […]

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What Do You Need in a CRM?

If you've been looking for a CRM, there are a few things that you should be looking for. For instance, your hosting needs should be one of the first areas you look into. Your business may need a hosted system, or it may be able to work with a locally […]

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Cloud On The Rise

Any time you read through any given business periodical, you'll note that there is a vast discussion going on about “cloud computing”. We have discussed it here quite a bit recently as it is definitely a trending business tool that has a great deal of merit. As with any other […]

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