When you examine the various intersection of both people and their relationships, your business can create exceptional connections. This is seen a great deal in social media, you can note that one person’s passion can connect them to hundreds of others and so on. In paying attention to these statistics, most companies have noted that [...]
Many businesses are already utilizing some form of contact management or customer relationship management system within their organization. Though, many have not updated their systems in several years. Usually this happens as a result of a new product line or service being offered, or new sales management trying to come up with a better plan [...]
Your company needs an adaptable business development platform that will be a perfect match to not only your business but the terminology that it uses. This can be had within an effective CRM system. The ability to customize these technologies is very quickly becoming a business requirement with the way that most companies conduct themselves [...]
We have talked a great deal about the advantages of being able to at least in some small way utilize the mobile workforce. Glocent can be accessed remotely from any computer that carries a secure internet connection. Because it is installed on your own server, your company is in control. This cuts overhead dramatically because [...]
In any market environment, the survival of a company relies heavily upon having solid relationships with those they do business with. After all, your clients and customers are the ones who make your success possible. However, many businesses fail to keep those relationships strong, and in doing so find that there is a drastic reduction [...]
You know by now that there is nothing more critical to the success of your company than those clients and customers you serve. You want to maintain that satisfied and loyal client base so that you can continue on to the success you know your company can build. When you are involved in a small [...]
When looking to manage relationships with customers and sales leads in order to increase their sales, many companies will turn to CRM or Customer Relationship Management strategies. Sales organizations will use customer relationship management strategies to help their sales teams go after potential customers and keep up with existing customers. Often, a sales organization will [...]
Sales organizations succeed based on the performance of their sales teams, and companies need solutions for supporting their teams so that they can meet and exceed their sales quotas. Unfortunately, many companies neglect important back-end sales performance processes like incentive compensation management. Many managers and executives aren’t completely familiar with sales incentive compensation management strategies [...]
It really doesn’t matter what size your company is, or what requirements you may have for your own CRM systems, the end game is always the same: You want to learn more about those customers and clients you have, but also, leverage that in order to better increase that loyalty. In addition, you want to [...]
We all know that the economy continues to stagger along. With this downturn, new issues in business arise as many companies scramble to maximize their company’s resources. One of the most effective ways of doing this is to utilize those customer relationship management tools that will help continue to keep the customers you have, while [...]
Both small and large businesses should use the latest technology to stay on top of the latest business trends, but many business owners are confused about how business process software can help them grow. It’s common for small businesses to begin their ventures doing things the old fashioned way with spreadsheets, but as they grow, [...]
Many sales organizations will reward their sales employees for their hard work by paying sales commissions based on the number of sales they make or bonuses if they meet quotas, and this is called sales incentive compensation. Companies can motivate and influence sales teams using incentive compensation, and the process of setting commission schedules to [...]
CRM, or Customer Relationship Management, can seem like a difficult to navigate aspect of running your business at first glance. Because it is so widely implemented, it may seem as though there are a wealth of options out there: because there are. Finding the right technology to not only manage your company’s interactions with customers [...]
Most people will wince a little when it comes time to talk customer service. Though we all know that it is very important, we have all also encountered those businesses that are not so great at it. Think about that when you’re considering your own business, those things you have seen and experienced. The problem [...]
In July of 2002, the U.S. Federal government passed the Sarbanes-Oxley Act in response to scandals with major corporations involving their reporting practices. The Act, commonly known as SOX, requires companies to submit to financial audits by federal government auditors and be able to supply auditors with detailed and thorough records of internal financial processes [...]
Although many executives and sales professionals may be familiar with concepts like Sales Performance Management (SPM) and Customer Relationship Management (CRM), they may not be as well versed in internal sales processes like Incentive Compensation Management (ICM). SPM can be invaluable for sales organizations who want to motivate teams and make sales processes more efficient, [...]
In today’s technology-reliant business world, companies that work virtually can’t afford to lag behind the latest software developments, especially when it comes to internal business processes like incentive compensation management. The unique positioning of virtual businesses requires innovative solutions for business process software, including cloud-hosted software and automated calculations. Virtual organizations need powerful software solutions [...]
Many companies will strive to use the latest technologies in their operations, but neglect to utilize new software solutions when it comes to internal processes like sales incentive compensation management. When companies don’t use automated systems to ensure that all their incentive payments are timely and accurate, they are doing their employees a disservice and [...]
The leading business organization Recoginition Professionals International states that a corporate culture of recognition can help improve employee moral, retention, engagement and performance. While it may seem like employee recognition programs and sales incentive compensation may be very close concepts, many companies focus their recognition efforts on non-monetary rewards like clubs or plaques, thinking that [...]
When it comes to IT solutions, Return On Investment, or ROI, is the monetary gain a company will get from installing a particular piece of technology versus what they pay out to have the software installed. The return on investment can be significant with software that automates business processes that were normally performed by administrative [...]
