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Mobile Enabled CRM: The Solution To On Site Sales and Customer Service

Your on site staff, field sales and technicians all carry one common goal. They are there to address and resolve any customer service issues that may arise as quickly as possible. However, if your staff doesn't have immediate access to a complete array of information, making an informed decision while […]

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CRM and The Social Media Boom

Customer satisfaction is an integral part of company growth and success. Customer relationship management (CRM) systems offer businesses a way to keep current customers satisfied, as well as a way of finding new customers. Social networking can play a huge role in both these endeavors as it is one of […]

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Sales Revenue and Customer Relationship Management

If you're in business you know that your customers should be your number one priority. Sales management is the cornerstone of all customer relationships and it's important that representatives are able to use the client knowledge and experience they have for better sales projections. So, what this means is that […]

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What Do You Need in a CRM?

If you've been looking for a CRM, there are a few things that you should be looking for. For instance, your hosting needs should be one of the first areas you look into. Your business may need a hosted system, or it may be able to work with a locally […]

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Cloud On The Rise

Any time you read through any given business periodical, you'll note that there is a vast discussion going on about “cloud computing”. We have discussed it here quite a bit recently as it is definitely a trending business tool that has a great deal of merit. As with any other […]

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Europe Embraces CRM Solutions

Many workers and companies around the world have taken to the telecommute lifestyle. Businesses have embraced this by and large because it cuts overhead dramatically and it offers a higher quality of life for those in their employ. In no place does this seem to have taken more root than […]

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Cloud Based Advantage

You see it all the time, talk of “The Cloud” for entertainment purposes. Likely, you already utilize this technology in your personal life for email, gaming, movies, music and more. However, the Cloud is remarkably useful for business and Cloud Computing is quickly becoming one of the best ways to […]

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Patterns and People In Businesses

When you examine the various intersection of both people and their relationships, your business can create exceptional connections. This is seen a great deal in social media, you can note that one person's passion can connect them to hundreds of others and so on. In paying attention to these statistics, […]

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Upgrading Your CRM System, Changing Your Strategy

Many businesses are already utilizing some form of contact management or customer relationship management system within their organization. Though, many have not updated their systems in several years. Usually this happens as a result of a new product line or service being offered, or new sales management trying to come […]

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Adaptable CRM Systems

Your company needs an adaptable business development platform that will be a perfect match to not only your business but the terminology that it uses. This can be had within an effective CRM system. The ability to customize these technologies is very quickly becoming a business requirement with […]

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